Shipping & Returns
WE'LL SHIP EVERYTHING ORDERED IN OUR ONLINE STORE TO ANYWHERE IN NEW ZEALAND — FOR FREE!
Shipping is FREE every day of the week if you place your order online!
It's that simple... No minimums. No kidding. If your order is urgent contact us for delivery cost.
Free Shipping applies to the lowest cost carrier only and cannot be applied to expedited shipping services. Most of our deliveries are shipped via Courier, which will only deliver to a street address. We recommend you do not select delivery to a P.O. Box.
- All charges for any re-delivery or refusal of the shipment are the customer's responsibility and will be charged to the customer's original method of payment.
- In the unlikely event of any damage or shortage to your order, please note it on the freight bill and accept the delivery. Contact our customer service department and they will promptly take care of any issues.
- Additional charges may be incurred for special crate packaging. Any additional charges will be communicated via phone or email.
Large items that cannot go on a courier will be delivered to your nearest Mainfreight Depot. Large items include tailing chutes, headbails, all gates, loadbars, and any item over 25kg. If you are unsure about the delivery please ask.
Items not available for order on the website or ordered over the phone may incur delivery charges